The expansion, which will focus initially on the UK, Spain, Scandinavia and other smart-metre enabled regions, aims to equip European energy providers with vital predictive intelligence that facilitates decarbonisation, lowers customer costs, and personalises the end user experience.
Despite the accelerating adoption of smart metres globally, energy companies continue to struggle to realise the full value of these investments. Innowatts’ technology provides utilities and retail energy providers with a single platform for extracting smart metre insights and translating those insights into new sources of customer and business value. By bringing its technology to European energy markets, Innowatts hopes to dramatically increase the ROI of many smart metre deployments across the region.
Enables proactive forms of customer engagement
Innowatts will offer these services through its cloud-based eUtility platform, an SaaS (software-as-a-service) solution that enables energy providers to quickly disaggregate customer-level energy patterns and use that intelligence to design highly personalised bundled offering plans, pricing and product solutions that are matched to individual customer needs. The solution also provides load forecasts and other predictive insights that enable proactive forms of customer engagement such as smart energy alerts, notifications and point solution offerings.
Innowatts today also announced the appointment of Dave Boundy as the company’s European general manager. Boundy has more than 20 years of experience in the energy and digital innovation sector. He previously founded and served as general manager of Intel Energy Solutions. Prior to that, he held multiple senior leadership positions at Intel, driving new technology research, HR operations, and IT service management.
Helps energy companies leverage their data
“The rapid expansion of smart metre deployments and IoT technology across Europe has created a trove of new data and insights on customer energy consumption,” commented Boundy. “Innowatts eUtility is designed to help energy companies leverage their data and translate it into actionable intelligence.”
To date, Innowatts has analysed more than 21 million smart metres globally, amassing the largest single body of smart metre analytics and machine learning-enabled intelligence on energy consumers. In addition to its customer engagement applications, eUtility has been used by energy providers in competitive power markets to lower bulk supply and risk management costs, integrate distributed energy resources into their portfolio, and optimise customer pricing decisions. (mfo)
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