Ever since entering the Netherlands market in 2011, Shenzhen-based Inverter manufacturer Growatt has been growing rapidly because of its reliable product quality and services, and has become the second-largest inverter brand in the residential sector. It has also become the main inverter supplier for the iChoosr projects and has so far supplied more than 10,000 units. “Growatt has kept a very good momentum with our technology advantages, comprehensive product lineup and localization. By establishing new office in Rotterdam with local engineers, our service team is able to provide better support to the Benelux countries,” says Ramon Li, Growatt European Director.
Planned training workshops at the Rotterdam offices
Growatt has developed a strong and close relationship with local partners and this move will further strengthen the partnership and provide faster and better support for the clients. “Now our Rotterdam office is staffed with local Dutch speaking service engineers, which would make it easier for EPCs or installers to solve issues found during installation and maintenance. A service hotline has been established as well,” Li continues. “Additionally, we plan to hold training workshops at the Rotterdam offices.”
With new entity created, Growatt can now import the inverters directly and deal with import customs clearance and take care of regulatory admin. “Now when customers place an order, we will be able to ship directly from our warehouse. We will be able to better manage the inventory level and ensure on-time delivery of the products or supplies. This will save time and energy for our customers and provide better services to them.” (mfo)
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